Contact information

Contact Information

We’re here to help.

If you have questions about your PyroHorizon grill, an existing order, shipping, returns, product information, or anything else, please feel free to contact us.

Customer Support

Email: Support@PyroHorizon.com

Business Hours:
Monday–Friday
9:00 AM–5:00 PM Central Time

We typically respond to customer inquiries within 1–2 business days.

Order Support

If you're contacting us about an existing order, please include your order number and the email address used to place the order. This will help us assist you more quickly.

Business & Partnership Inquiries

For wholesale opportunities, influencer collaborations, product reviews, or other business partnerships, please contact:

Email: Support@PyroHorizon.comMailing Address

 

PyroHorizon
6158 Dixon Dr,
Lisle, IL 60532
United States

 

Please contact us before sending any returns to this address. Returns must follow our Return & Refund Policy.

Thank you for choosing PyroHorizon.

Built for Fire. Made to Last.